Frequently Asked Questions
Can you deliver around Australia and if so how much will it cost me?
We offer several delivery options including door-to-door delivery, depot collection and customer pick up. Rates are calculated at check out or you can email us for a quote. Visit our deliveries page for more information.
How long will it take for my bed to arrive?
Are your bed heads made in Australia or imported?
We are proudly 100% Australian Made and choose to support local business where possible. Upholstery is the family business and with over 40 years experience, our upholsterers are very particular on what is sent out the factory door.
Your bed has been designed, sewn, stitched and glued using only the most durable and long last materials. This ensures your bed head will not only last years, but looks and feels like the quality you'd expect.
The fabric I'm after isn't on your website. How do I order or sample a certain fabric?
Email us or call and we will send you a quote. We will also send a selection of samples beyond what's listed online.Can I choose my own fabric for my bed head?
Absolutely. While we currently offer our most popular ranges online we work with all the major Australian and International fabric houses including Warwick, Charles Parsons, Wortley and Mokum Textiles. You may also supply your own fabric on request.
Browse through our fabric samples and order online.
Can I get a matching bed base?
Yes, all of our bed head designs have the option to order with a matching upholstered bed base, timber bed base or ensemble. It's often easier to email or call us for a quote when ordering a complete bed.
Can I order fabric samples?
We will gladly send you up to seven fabric samples to you can see your options in person. Please visit our samples page to place your order or email us.
You can also order fabric samples directly via our supplier websites including Warwick, Charles Parsons, Wortley and Mokum Textiles.
Can I design my own bed head or change the size?
Yes you can create your own design or size. If you have another design in mind, even if it’s wildly different to what you see on the website, please don’t hesitate to get in touch. We have a team of skilled upholsterers that can custom-make your design and advise on the best look for your room.
To request a custom quote simple email us your ideas including photos and measurements to hello@createestate.com.au.
How do I clean my bed head?
In true minimalist living style or bed heads are designed to be as low maintenance as possible.
Keeping your bed head looking its best is easy with our removable slipcover designs, which depending on your choice of fabric can be interchanged and professionally cleaned as needed. Always keep your bed head in a dry, mould-free room with good ventilation and away from direct sunlight. We also suggest running the vacuum over your bed head once in a while to collect any dust and pollutants.
All fabrics come with a warranty of up to 3 years with care instructions available on request.
How do I install my bed head?
The majority of our bed head designs are free-standing to give you greater flexibility should you need to move house.
When ordering a complete bed frame we often make them so that your bed head and bed base are attached.
For any designs that include light switches or power, they will need to be wall mounted and will come with our french cleat system. This can easily be installed by a handyman or carpenter.
What do I do about access to power points or light switches?
If you have a wide bed head design that may cover power points, let us know. We will make GPO allowances so that your power will feed through the bed head and can be fixed straight onto the bed head itself.