Frequently Asked Questions
Can you deliver bed heads around Australia and if so how much will it cost me?
We offer two delivery options. Free delivery on the Sunshine Coast region, or door-to-door delivery to major metro areas in Australia at a flat rate of $99. If you live in a regional area we will provide a delivery quote at the time of ordering.
When ordering via the website any delivery charges will be added during checkout.
How long will it take for my bed head to arrive?
Are your bed heads made in Australia or imported?
We are proudly Australian made and choose to support local business where possible. Upholstery is the family business and with over 40 years experience, our craftsman are quite particular on what is sent out the factory door.
Your bed head has been designed, sewn, stitched and glued using only the most durable and long last materials, all sourced with in Australia. This ensures your bed head will not only last years, but look and feel like a quality product.
How long will my bed head last?Your bed head structure is covered by a 12 month structural warranty, however they are likely to last you 10 plus years with the right care and in the correct environmental conditions. Please refer to our care instructions on how to look after your bed head.
Can I choose my own fabric for my bed head?
Absolutely. While we currently offer a range of cotton / polyester, velvet, pure linen and leather fabric options, the possibilities are endless. You can also supply your own fabric or choose from our supplier ranges which include Warwick, Charles Parsons, Wortley and Mokum Textiles.
As we can’t showcase all fabrics on the website, you're also welcome to visit us at our factory and browse through our range. Call us or email to make an appointment.
With each new season we will add new fabrics to our collection, available for purchase via the website so make sure you’re on our mailing list so we can notify you.
Can I get a matching valance or bed base?
Yes, all of our bed head designs have a matching valance and uphosltered bed base option. To purchase a valance on its own visit our valances page and select your preferred fabric from the menu options. Our bed bases come in a timber and fabric options.
Can I order fabric samples?
For a small delivery fee, we will gladly send you up to seven fabric samples should you wish to see your options in person. Please visit our velvet bed head fabric samples page or linen bed head fabric samples pages to place your order.
Can I design my own bed head or change the size?
Yes you can create your own design or size. If you have another design in mind, even if it’s wildly different to what you see on the website, please don’t hesitate to get in touch. We have a team of skilled upholsterer’s that can custom-make your design and advise on the best look for your room.
To request a custom quote simple email us your ideas including photos and measurements to firstname.lastname@example.org.
How do I clean my bed head?
In true minimalist living style or bed heads are designed to be as low maintenance as possible, leaving you with more time for what’s important.
Keeping your bed head looking its best is easy with our removable slipcovers, which depending on your choice of fabric can be interchanged and professionally cleaned as needed. Always keep your bed head in a dry, mould-free room with good ventilation and away from direct sunlight. We also suggest running the vacuum over your bed head once in a while to collect any dust and pollutants.
If you’re cleaning a slipcover try not to leave your bed head without a cover for too long.
How do I install my bed head?
The majority of our bed head designs are free-standing, which means they are not wall mounted or fixed to your mattress. We have designed them this way to give you greater flexibility should you need to move house and to avoid damage to walls should you be renting.
Should your bed head need to be wall mounted we can get you in touch with our preferred installers, or you can do so yourself using our simple french cleat system.