Frequently Asked Questions

Can you deliver bed heads around Australia and if so how much will it cost me?

We offer several delivery options including door-to-door delivery and sensitive freight. Rates are calculated at check out or you can email us for a quote. Visit our deliveries page for more information.

How long will it take for my bed head to arrive?

Your bed head will be on it’s way to you with in 4 - 12 weeks of ordering, and you can expect it to arrive with in 2-7 days of dispatch from our factory. You will receive an email confirmation with your order number and tracking details after your initial purchase. You can find more information about delivery on our deliveries page.

Are your bed heads made in Australia or imported?

We are proudly Australian made and choose to support local business where possible. Upholstery is the family business and with over 40 years experience, our craftsman are quite particular on what is sent out the factory door.

Your bed has been designed, sewn, stitched and glued using only the most durable and long last materials, all sourced with in Australia. This ensures your bed head will not only last years, but look and feel like a quality product.

How long will my bed head last?

Your bed head structure is covered by a 12 month structural warranty, however they are likely to last you several years with the right care and in the correct environmental conditions. Please refer to the care instructions provided with your bed head on how to look after your fabric.

Can I choose my own fabric for my bed head?

Absolutely. While we currently offer a range of cotton / polyester, velvet, pure linen and leather fabric options, the possibilities are endless. You can also supply your own fabric or choose from our supplier ranges which include Warwick, Charles Parsons, Wortley and Mokum Textiles.

As we can’t showcase all fabrics on the website, you're also welcome to visit us at our factory and browse through our range or order up to 5 free samples online. Call us or email to make an appointment. 

Can I get a matching valance or bed base?

Yes, all of our bed head designs have a matching valance and upholstered or timber bed base option. To purchase a valance on its own visit our valances page and select your preferred fabric from the menu options or email us at hello@createestate.com.au.

Can I order fabric samples?

We will gladly send you up to five free fabric samples should you wish to see your options in person. Please visit our samples page to place your order or email us.

You can also order fabric samples directly via our supplier websites including Warwick, Charles Parsons, Wortley and Mokum Textiles.

Can I design my own bed head or change the size?

Yes you can create your own design or size.  If you have another design in mind, even if it’s wildly different to what you see on the website, please don’t hesitate to get in touch. We have a team of skilled upholsterers that can custom-make your design and advise on the best look for your room.

To request a custom quote simple email us your ideas including photos and measurements to hello@createestate.com.au.

How do I clean my bed head?

In true minimalist living style or bed heads are designed to be as low maintenance as possible, leaving you with more time for what’s important.

Keeping your bed head looking its best is easy with our removable slipcover designs,  which depending on your choice of fabric can be interchanged and professionally cleaned as needed. Always keep your bed head in a dry, mould-free room with good ventilation and away from direct sunlight. We also suggest running the vacuum over your bed head once in a while to collect any dust and pollutants.

If you’re cleaning a slipcover try not to leave your bed head without a cover for too long.

How do I install my bed head?

The majority of our bed head designs are free-standing, which means they are not wall mounted or fixed to your base. We have designed them this way to give you greater flexibility should you need to move house and to avoid damage to walls should you be renting.

Should your bed head need to be wall mounted, which is often the case for larger designs, we will include our simple french cleat system which can easily be installed by a handyman or clever husband!